Responsible Gaming

Responsible Gaming Guide

At Novig, responsible gaming means that we support our customers in ensuring safe, responsible gambling so that informed decisions can be made.

Warning Signs of Problem Gaming

We recommend that the following principles are followed so that gambling is purely a source of entertainment and does not result in any problems:

Remember that gambling is only for entertainment and does not represent a source of income
Set yourself a limit and do not wager more than you’re prepared to spend on entertainment
Never wager money that you need for subsistence and for fulfilling financial obligations
Do not take out loans and do not borrow money from other sources for gambling
Plan how much time you would like to spend on gambling
Stick to these plans regardless of whether you win or lose
Do not gamble if you are unfocused or under the influence of alcohol or medication. Take frequent breaks
Do not gamble to help distract from disputes, disappointments, frustrations or problems
Do not neglect your social environment, and take any reactions from your partner, family members, friends and work colleagues seriously
Do not play in secret and do not neglect other hobbies

The following are warning signs that may indicate when a person may be experiencing problem gaming.

Gambling to escape worry or trouble
Gambling to get money to solve financial difficulties
Unable to stop playing regardless of winning or losing
Gambling until the last dollar is gone
Losing time from work due to gambling
Borrowing money to pay gambling debts
Neglecting family because of gambling
Lying about time and money spent gambling

If you have experienced any of the above warning signs, please consider the problem gaming resources below.

Responsible Gaming In-App Features

From a system standpoint, Novig offers you the ability to:

Time out (suspend account) for 3 days, 7 days, 1 month, 3 months, or 6 months on the Novig App
Self-exclude for 1 year, 3 years, or 5 years
Set daily, weekly, or monthly deposit limits
Set daily, weekly, or monthly wager limits
Close account permanently

These features can be found in the app on the Account page.

Colorado Self-Exclusion

A person may voluntarily apply to be self-excluded from gaming in Colorado. Individual self-exclusion means that an individual has made a conscious voluntary effort to exclude themselves from all forms of gaming under the regulatory purview of the Colorado Limited Gaming Control Commission and the Colorado Division of Gaming.

Persons excluded from gaming are prohibited from:

Gambling at casinos
Placing sports wagers at on-site sportsbooks
Placing sports wagers at on-line sportsbooks

Persons on the exclusion may not participate or collect winnings from the gaming in Colorado on which they are prohibited. Players that self exclude shall not, while on the exclusion list, be able to redeem points, bonuses, comps or freeplay.

Individuals that self-exclude from gaming corporations that have gaming operations in other states may be included on their corporate exclusion list and may be included in other state exclusion programs. An individual self-excluding in Colorado shall be informed prior to being placed on a corporate exclusion list.

If you would like to self-exclude from gambling in Colorado, please visit the following link: https://sbg.colorado.gov/self-exclusion and follow the online enrollment process. Every voluntary exclusion will be active indefinitely, but additionally a minimum duration of (e.g. 1, 3, or 5 years) will be set during which you cannot revoke your decision.

Additional Problem Gambling Resources

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